If your New Year’s resolution is to get ahead of the tech curve, you’re in luck. As artificial intelligence (AI) transitions from novel to normalised in 2018, there are many ways you can integrate advanced technology into your day-to-day life, making you more productive at work and at home.
Andrea Walsh, one of Australia’s most successful CIO’s, shares tips on how everyone can use machine learning to squeeze more out of the day.
You may not trust a computer to make important decisions for you, but it can help guide your choices. Committed to read more in 2018? Amazon will analyse your previous purchasing behaviour to recommend books you might like. If you’d simply like to reconnect with old friends or spend more time with new ones, Facebook will flag friend suggestions for you. If you’re in the market for a new job this year, let LinkedIn’s algorithms suggest jobs you may be interested in or people you should be networking with. Embrace these tools to help cut through the noise and then use your own insight to make decisions on a narrowed, personalised field.
Be more punctual
If you are perennially late and have vowed to be more punctual in 2018, Google Maps is your new best friend, helping you avoid time-sucking activities like getting lost in parking lots or being caught in heavy traffic. Using data from your smartphone, Google is able to provide you with directions to where you parked your car. On the road, Google will analyse your position together with anonymised data from other smartphones to suggest the fastest route to your destination. If driving full-stop is your peeve, then you will be pleased to hear that California authorities will allow self-driving cars to be tested alongside cars driven by humans on roads this year. Experts predict this could result in a 90% reduction in accidents (which will arouse all sorts of ethical debates as to whether humans will still be able to drive cars), 75% less cars on the road and reduce the work commute by almost half.
With the rise of machine learning comes the fear of job losses. “The development of full artificial intelligence could spell the end of the human race,” Stephen Hawking told the BBC.
An Oxford University survey suggested that 47 per cent of the world’s jobs could be replaced within decades. Autonomous cars present one example of how jobs in transport and logistics may be replaced by robots. With this uncertainty comes the understanding that routine work is far more likely to be automated than jobs requiring skills like creativity or emotional intelligence. Machines may be adept at processing large volumes of data, but they can’t make insightful or creative decisions. The good news is that as machines become smarter, humans are freed from mundane tasks and can become more creative. If you’re in a small business, using accounting products like Xero to manage your financial reporting. This allows you to turn your attention to business boosters like problem solving, improving customer service or creating new products. If you’re in big business, tools like Amazon Transcribe or Amazon Translate can perform laborious tasks like producing and translating documents with lightning speed and accuracy, allowing you to focus on big picture thinking like strategy and profitability.
Stay on top of current affairs.
In my work at Isentia, we use machine learning to process seven million news items each day. Not long ago this was a task relegated to humans with the mind-numbing task of flipping through newspapers in search of stories that might relate to a client. Machines trawl video, audio and digital content across more than 5,500 new sites at a rate of 234 stories per second and present meaningful summaries to clients in real-time. Whether a story breaks on Twitter and then spills across news platforms and onto television and radio, machine learning can track and analyse how a story evolves with 99% accuracy. Use these tools to stay on top of the issues or people relevant to your industry – in real time.
Make your mark in 2018
The robots aren’t ‘coming’, they are well and truly here. Without realising, we interact with ‘smart’ technology at almost every touch point of our daily lives. As a technologist, I am excited by machine learning not only because I see its profit boosting value, but also for how much it can improve our working lives each and every day.
If you learn one thing this year, take the time to discover how AI can help you be a more creative and productive version of you in 2018.
Headquartered in Sydney, Australia, Isentia is a media intelligence company operating since 1982.
The company is backed by over 1,200 employees with 18 offices across Australia, New Zealand, Asia, Europe and the US. Isentia provides more than 5,000 clients, including many of the world’s leading brands, companies and governments, with media intelligence software and services that help drive more informed and timely business and communication decisions.
Watch our Game Changers episodes with Andrea Walsh, CIO Isentia: