Sony Noise-Cancelling Wireless WH-1000XM4 Headphones Review

By Emma Crameri Emma Crameri has been verified by Muck Rack's editorial team
on 2 January 2020

I was keen to try the new version of Sony’s popular wireless headphones (model WH-1000XM4). The outstanding noise-cancelling features make them a leader.

The box contains headphones, manual, reference guide, USB Type-C cord, headphone cable, plug adaptor for in-flight use, headphone cable, and a soft case with a zipper. The handout includes a QR code that will direct you to the online Sony Help Guide. This contains everything you’ll need to get set up and confident.

sony headphones
Sony Noise-Cancelling Wireless WH-1000XM4 Headphones
Sony Noise-Cancelling Wireless WH-1000XM4 Headphones
Image Credit: Sony Australia

After charging up your headphones, you’ll need to download the Sony headphones connect app. This allows your phone to talk to your music apps, adjust your bass levels and customize your sound.

You’ll then need to connect your headphones to your smartphone with Bluetooth. This is a bit of dance that you need to do in the correct order, otherwise you’ll be accidentally sharing your music selection with the rest of the train carriage. Turn your Bluetooth on your smartphone, then hold the on button on your headphones for 7 seconds, and connect.

Sony Noise-Cancelling Wireless WH-1000XM4 Headphones
Image Credit: Sony Australia

You can adjust the headphones to fit snuggly around your head. You can touch the side of the headphones to adjust the sound, and answer a phone call.  The proximity sensor and two acceleration sensors allow you to take your headphones off and music pauses automatically.

Sony Headphones WH-1000XM4 Specs

This model has the following features:

  • HD Noise Cancelling Processor QN1, Bluetooth Audio SoC and a dual noise sensor let you listen without distractions
  • Personal Noise Cancelling Optimiser and Atmospheric Pressure Optimising
  • High-quality audio with DSEE Extreme™ and LDAC
  • Adaptive Sound Control automatically adjusts ambient sound settings to suit your location and behaviour
  • Wireless freedom with BLUETOOTH® technology
  • Hands-free calling with HD Voice
  • 10 min charge, play up to 5 hours
  • Music playback time: max 30 hours
  • voice assist function
  • Use with Google Assistant, and Alexa built-in

The battery life is great – I can easily use them for a couple of days without charging, including listening to music on my daily commute. The carry case is actually practical and useful.

sony headphones
Image Credit: Sony Australia

The noise-cancelling features is a must-have for regular commuters. It successfully blocks out bad cheesy shopping centre soundtracks, the neighbors’ yelling at the kids to keep it down and the cricket on the television.

The guide suggests not using them while walking, driving or cycling and they are not waterproof or to be used while you are sweaty or in a humid location. My headphones have survived light rainfall and many trips to the gym. The sound sometimes has interference or cuts out at intersections in the C.B.D, near the army base blackspot and when I move too far away from my mobile phone.

The Sony wireless noise-cancelling headphones are well-designed and feel comfortable for all-day wearing. Spotify music sounds awesome and it’s a joy to wear them out and about.

Highly recommended.

Head to the Sony Australia website to find out more information and purchase.

About Sony

About Sony: With a diverse portfolio of businesses across electronics, music, film, interactive games and telecommunications, Sony is uniquely positioned to be the world’s largest technology and entertainment company. Sony Australia Limited is a wholly-owned subsidiary of the Sony Corporation of Japan, and a leading manufacturer of audio, video, communications and information technology products for the consumer and professional markets. Committed to producing innovative and quality electronic products, the range includes BRAVIA TVs, Cyber-shot digital cameras, Handycam camcorders, α digital interchangeable lens cameras, Walkman MP3 players, headphones and other audio products, and HD professional broadcast equipment. For more information on Sony Australia, visit

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