Women Love Tech continues its series on what makes a great place to work.
No stranger to scooping awards for being a good employer is technology company HCL Technologies. In fact, Women Love Tech’s publisher Robyn Foyster was on a panel last year at an event for the Women Lead Australia initiative which first launched in Australia.
So we wanted to dig deeper and find out more about the company’s commitment to its employees by talking to Apparao V V, Chief Human Resources Officer, about what makes HCL a great place to work:
What have been your biggest learnings as an organisation from last year?
Our CEO, C Vijayakumar, put it well when he said: “HCL family is a great example of positive energy. Collectively we have disrupted our working model, with almost 90% of us now operating in WFH formats at one given point in time, most projects and locations even working 100% from their respective locations. We have met our client deliverables and expectations to a very large extent and this was only possible by the support of each and every one of our employees for positively embracing all the changes that have come their way at such speed and short notice.”
“A testimony to this is our FY20 ‘Annual Customer Satisfaction Survey’, where we achieved very high satisfaction scores from our top clients. The biggest learnings we have faced during 2020 is how to respond to the changing needs of our workforce in a mutable and unprecedented environment.”
“Many of us were functioning in a world where work norms were pre-established and the rapid shift to the way in which we all worked with minimal transition periods was a great learning opportunity.”
“As an organisation we learnt how to stay united despite being apart, how to gauge the needs of our workforce in terms of remote functionality, remaining interconnected and improving overall health and wellbeing.”
“HCL possesses a highly dispersed workforce with a presence across 50 countries with over 159,000 ideapreneurs.”
What trends do you think will shape up in 2021 and beyond in the ecosystem of HR?
“At HCL, innovation is not just another word, it is part of our organizational heritage and DNA – a journey that began in 1976 and continues to power us ahead even today. The culture at HCL Technologies – ideapreneurship™ – makes the license to ideate a distinctive organizational capability. ideapreneurship™ is unique because it is based on the fundamental belief of inverting the organizational pyramid and engaging, enabling, and empowering the front line. This is because we understand that they are best placed to appreciate and understand the customers’ business and shape the roadmap to enhance the ‘value zone’ created in every interaction they have.”
“Through all the challenges 2020 threw at organisations, HR was working diligently to ensure business continued and staff remained healthy, and build a resilient workforce. Words (and sentiments) like ‘recover’, ‘bounce back’ and ‘resilient’ were seen peppered across conversations and communication while speculating about the post-COVID-19 world. The year 2020 was about learning how one must react to these times and how we should be ready for anything unforeseen. The year 2020 was an opportunity to stop looking at surviving but thriving.”
“As they say, A healthy culture can help steer companies through uncharted waters. And, in a crisis, it may prove to be an invaluable lifeline and we do believe that most of the organisations would Reset, reimagine, renew the way they look at employees and the impact the culture lasts.”
HCL Technologies, (HCL), a leading global technology company, has been named by Forbes as one of The World’s Best Employers for 2020, honouring HCL among the top global employers in the world. In addition to being ranked number 30 on the list, HCL is recognized as the only multinational company that is headquartered in India to be featured in the top 50.
Head to the Careers section of the HCL website: https://www.hcltech.com/careers
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HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products and services are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships. HCL also takes pride in its many diversity, social responsibility, sustainability, and education initiatives. Through its worldwide network of R&D facilities and co-innovation labs, global delivery capabilities, and over 159,000+ ‘Ideapreneurs’ across 50 countries, HCL delivers holistic services across industry verticals to leading enterprises, including 250 of the Fortune 500 and 650 of the Global 2000.
HCL website: https://www.hcltech.com/